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Fequently Asked Question

Establish a 24-hour customer service center to provide quality services.

  • Q. HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY?

    We will reply you within 12 hours in working day.

  • Q. ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?

    We are factory,we also have our own international sales department. We produce and sell all by ourselves.

  • Q. WHAT PRODUCTS CAN YOU OFFER?

    We focus on beach parasol, patio umbrella, tent and rain umbrella.

  • Q. CAN YOU DO CUSTOMIZED PRODUCTS?

    Yes,we are mainly doing customized products according to the customers’ photos or samples.

  • Q. HOW ABOUT THE CAPACITY OF YOUR COMPANY?

    We have an independent workshop for each process, including pipe making machine and plastic spraying line. We can produce more than 2000000 pieces of parasols every year.

  • Q. HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

    Firstly,we will do the inspection after every process.For the finished products,we will do 100% inspection according to the customers requirements and the international standard.

  • Q. WHAT’S THE PAYMENT TERM?

    When we quote for you,we will confirm with you the way of transaction.

    For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.The most common way is by T/T. L/C is also acceptable.

  • Q. HOW TO DELIVER THE GOODS TO US?

    Usually we will ship the goods to you by sea,because we are very close to the Ningbo Port,it is very convenient and efficient to ship goods to any other countries.

  • Q. WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?

    Our products are mainly exported to over 20 countries such as USA, Germany, Japan, Spain, Italy, UK, South Korea, South Africa, Australia, Canada and etc. Our clients include many OEM customers. 

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